We will close for the Festive Season at 12pm, 21/12/18 and re-open 07/01/18. Online orders for 2018 delivery should be placed by 12pm, 17/12/18.



Workplace First Aid Kits - Shipping & Returns

Brenniston National Standard Workplace First Aid & Safety - Brenniston Shipping & Returns

Shipping is free anywhere in Australia for orders over $99.

Your workplace first aid and safety products will be despatched within 48 hours when you place your order between 8am and 12pm Monday to Friday, product availability pending.

As a signature is required on delivery, your shipping address should always be attended during business hours.

 

Shipping rates

Order value - Shipping rate

Under $99 - $15.00

Over $99 - Free

 

Signature on delivery

As a signature is required on delivery, your shipping address should always be attended during business hours.

 

Customer pick up

Avoid shipping costs and collect your order directly from our office at 5 Cato Street, Hawthorn East, Victoria. Call Customer Care on 1300 730 079 to arrange pick up between 8am and 4pm, Monday to Friday.

 

Product returns

Please check your goods as soon possible after delivery.

Notice of discrepancies or returns must be made to our office within seven days of receiving your goods. We will issue a Return Authorisation Number, which must accompany the returned goods, unused and in the same condition they were sent.

We undertake to replace, exchange or refund any undamaged product returned to us unused, with a Return Authorisation Number. A restocking fee of 20% may apply for change of mind. Shipping expenses will only be refunded if the goods are faulty or do not match your order.